Your Customers Want To Speak To Someone, Not Listen To Pharrell.

PowWowNow, the teleconferencing organisation, recently published research to promote their On Hold music, implying that this music is both valued and can have an uplifting effect on people (http://www.powwownow.co.uk/blog/news/extent-onhold-music-effect-people). Whilst it’s perfectly true that listening to music can provide an emotional boost - as was true...

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