Less Is The New Black

The current buzz in the psychology press is all about the power of doing less. Conventional business wisdom is being turned on its head - less is becoming more. When it comes to hours spent at work, quality trumps quantity. Periods of daydreaming, pottering, even...

MessageBase Helps New Entrepreneurs To Focus On The Future

MessageBase is helping Britain’s next generation of entrepreneurs to focus on building their businesses with the launch of a partnership with the New Entrepreneurs Foundation. Our new package will support the current cohort of future business leaders on the NEF learning and development programme. NEF (www.newentrepreneursfoundation.com)...

The Game Is Changing – Time For New Rules

Nicholas Ashford of MessageBase reports for Customer Experience Magazine on how rapid changes in consumer behaviour have demanded a total rethink of customer experience within contact centres. These fundamental shifts have been caused by two key changes – the greater propensity to use digital channels...

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