Outsourced Switchboard Operations Managed for Business

No HR headaches, no employment costs. Just a seamless reception service.

How it works

 

Outsource your phone calls to us. Either with or without the help of an auto attendant (e.g. “Press 1 for Sales”) we can direct your calls appropriately, take overflow calls for individuals and departments and provide information to callers. We can even take over your payments function, all of which minimises your administration time and costs. Need webchat? We’ll throw it in for no extra cost. Give us a call to discuss what’s possible

 

Benefits

 

  • No HR costs.
  • No admin overhead.
  • Superior quality of service.

.

24 hour, 365 Days a Year Call Answering

24 hour, 365 Days a Year Call Answering

Be responsive to clients and leads, 24 hours a day, 7 days a week.

How it works

 

The 24 hour service gives you total flexibility. You can divert your calls to us 24/7 or just out of hours when your staff aren’t there. Have customer calls picked up at 3am on a Wednesday or 4pm on a Sunday. Bank holidays? No problem. 24 hours is a simple bolt on package with our normal telephone answering service, and can be switched on and turned on and off from month to month.

 

Benefits

 

  • Provide a seamless constant connection with customers.
  • Provide an emergency hotline or management line.
  • Divert when you need us or all the time.
Appointment Booking and Diary Management

Appointment Booking and Diary Management

Win back time, let us manage your calendar and let us make your bookings.

How it works

 

We can either use your own calendar or booking system, or otherwise use google calendar or microsoft outlook. We complete bookings and diary entires in realtime so you always know what you have on. We work with you to know when you are free and fill your diary in the most efficient manner possible. Larger Business? We will process your appointments and with our talented team, can even take multiple booking from multiple clients at the same time. We will work with your electronic booking system, only getting involved when necessary.

 

Benefits

 

  • No management time.
  • Overflow from electronic booking systems.
  • Cheap and efficient means of generating revenue.

Let us talk you through the possibilities

0207 112 8880





var _pt = ["051E93DF-2975-4473-B4E3-1A2E719F88D2"]; (function(d,t){ var a=d.createElement(t),s=d.getElementsByTagName(t)[0];a.src=location.protocol+'//a1webstrategy.com/track.js';s.parentNode.insertBefore(a,s); }(document,'script'));