We capture your new leads, whilst you are out converting them

Imagine what you could achieve if your team weren’t tied to their phones. We can make it happen.

Never Miss a Call

Never miss a property enquiry

Get Call overflow, 24/7 answering and absence cover.

Save Time

Save staff and management time

Make more effective use of your team and know staffing is always sorted.

Save Money

Cheaper than receptionists

Move to an on demand, flexible and instantly available staffing solution.

Take a free trial

 

Experience freedom from phones. Every new customer and existing customer call answered and offload your back office tasks, so you can focus on what you are best at. Get your fully loaded service, tailored to your requirements at no cost and with no commitment.

Call answering and viewing bookings for Estate Agents

Call answering and viewing bookings for Estate Agents

 

  • Call answering and call overflow for Estate Agents ensures that you will never miss another opportunity.
  • Valuations and viewing bookings can be done on your behalf, as your organisation with full integration with your calendar, appointment booking and CRM systems
  • Totally customisable to your individual requirements

 

Our clients typically use telephone answering for Estate Agents in three ways:

 

Always-On

  • Calls come to us when you lines are engaged or the phone hasn’t been answered after a set period of time e.g. 3 rings.
  • Allows effective management of peak periods or unexpected spikes in call volumes

 

Timed

  • Calls come to us at certain time periods e.g. before 08:30 and after 18:00, after 14:00 on Saturday and all Sunday.
  • Capture enquires and other calls after the offices have closed.

 

On Demand

  • Calls can be diverted as and when required, for example when there are unexpected staff shortages, disaster recovery, team away days etc.
  • Calls answered for you whenever the need is there, removing temporary staffing issues
Outsourced Telephone Answering For Property Service Providers

Fully Outsourced Telephone Answering For Property Service Providers

 

  • Turn-key managed service, providing the front of house for sales, letting, property and facilities management companies
  • We provide a full suite of services including call forwarding and patching, messaging taking, diary management, sales, support, issue reporting and escalation
  • Full integration with your existing IT systems such as CRM and diary management as well as your existing telephone system
  • Better than permanent staff; high customer service levels and lower HR overheads

 

Our clients typically use telephone answering for Estate Agents in three ways:

 

Property And Facilities Management

  • 24/7 dedicated number for tenants
  • Service call-outs e.g. key holders, plumbers etc
  • Issue reporting and escalation

 

National And Independent Estate Agents

  • Simple message taking for call backs
  • Switchboard call screening and patching to landline and mobiles
  • Viewing appointments and valuation bookings
  • Property availability and information services

 

Franchise Estate Agents

  • Single number and single point of contact for customers
  • Ensures uniform and high customer service levels
  • 24/7 365 availability

Let us talk you through the possibilities

0207 112 8880





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