MessageBase provides a London based telephone answering service from as little as £1 a day.

We provide real people call answering, forwarding and message taking. We can pick the calls that you can’t or route all your business telephone calls directly to MessageBase, during office-hours or 24/7.

Setup of our telephone answering service is simple and easy for your business, give us a call on 0800 01 81 600 and we can talk you through the process or email us at

Telephone Answering Service

Message-taking: Response

Response is a message-taking service; whenever you are busy or do not want to be disturbed simply activate Response and we'll take care of the rest.

Your calls will be answered by your dedicated virtual receptionist, who will answer the call, take down the caller's contact details and message, then forward the information to you via email or text message (depending on your preferences). 

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Telephone Answering Service

Receptionist / Switchboard: FrontDesk

FrontDesk is a call forwarding service, which is also sometimes referred to as a virtual or managed switchboard service.

Your calls will be answered and forwarded to the relevant person or department in your organisation, either announced or unannounced (depending on your preferences). For large companies, outsourcing your telephone switchboard makes even more sense, so take a look at what we offer.

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Why use a telephone answering service?


More Professional

Our customisable telephone answering service will help you develop your image as a professional organisation, positively shaping your customers' perceptions and improving their experience of your services.

Save Time & Money

Not every business needs a full time receptionist. Our service allows you to enjoy the benefits of having a dedicated receptionist answer calls in your company name at a fraction of the cost of a full-time employee and internal telephone infrastructure.

Grow Your Business

No longer will you need to worry about losing customers when you're unavailable to pick up the phone. Wherever you are, whatever you're doing, we'll be there to make sure every sales and lead call is captured, helping you grow your business, and that's exactly the purpose of a telephone answering service.