'' We were missing sales calls. As a rapidly growing tech company this wasn’t acceptable. We now have all our calls answered, and leads mailed through to us to follow up. A game changer. ''
“ It was scary outsourcing our first line of communications to a provider, but we haven’t looked back. It has freed up time for us to get on with growing our business. ”
" Unlike the rest they offer the complete package. Calls, web chats, social media - the whole range of client communications is covered. "
Once we set up a free trial, you can choose whether to overflow your calls to us (so we answer when you can’t get to the phone), or give us all of your calls, in office hours or all the time.
Simply divert your VoIP or telephone system to us and we will do the rest. We will work with you to create a script that ensures all the information you need is collected. We can tell callers you’re busy, give them information, we can even take orders, make bookings and add the relevant information to your CRM system. Want calls forwarded through to you or any of your team nationally or internationally? No Problem.
We will answer your web chats, email and social media response for no extra cost.
Be responsive to clients and leads, 24 hours a day, 7 days a week.
The 24 hour service gives you total flexibility. You can divert your calls to us 24/7 or just out of hours when your staff aren’t there. Have customer calls picked up at 3am on a Wednesday or 4pm on a Sunday. Bank holidays? No problem. 24 hours is a simple bolt on package with our normal telephone answering service, and can be switched on and turned off from month to month.
Win back time, give us your calendar and let us make your bookings.
We can either use your own calendar or booking system, or otherwise use google calendar or microsoft outlook. We complete bookings and diary entires in realtime so you always know what you have on. We work with you to know when you are free and fill your diary in the most efficient manner possible. Larger Business? We will process your appointments and with our talented team, can even take multiple booking from multiple clients at the same time. We will work with your electronic booking system, only getting involved when necessary.
0207 112 8880