Virtual receptionist and answering service

We’ll take care of your calls, you take care of your business

How it works

 

Once we set up a free trial, you can choose whether to overflow your calls to us (so we answer when you can’t get to the phone), or give us all of your calls, in office hours or all the time.

 

Simply divert your VoIP or telephone system to us and we will do the rest. We will work with you to create a script that ensures all the information you need is collected. We can tell callers you’re busy, give them information, we can even take orders, make bookings and add the relevant information to your CRM system. Want calls forwarded through to you or any of your team nationally or internationally? No Problem.

 

We will answer your web chats, email and social media response for no extra cost.

 

Benefits

 

  • All calls answered.
  • No sales leads missed.
  • No interruptions for staff.

24 hour, 365 Days a Year Call Answering

24 hour, 365 Days a Year Call Answering

Be responsive to clients and leads, 24 hours a day, 7 days a week.

How it works

 

The 24 hour service gives you total flexibility. You can divert your calls to us 24/7 or just out of hours when your staff aren’t there. Have customer calls picked up at 3am on a Wednesday or 4pm on a Sunday. Bank holidays? No problem. 24 hours is a simple bolt on package with our normal telephone answering service, and can be switched on and turned off from month to month.

 

Benefits

 

  • Provide a seamless constant connection with customers.
  • Provide an emergency hotline or management line.
  • Divert when you need us or all the time.
Appointment Booking and Diary Management

Appointment Booking and Diary Management

Win back time, give us your calendar and let us make your bookings.

How it works

 

We can either use your own calendar or booking system, or otherwise use google calendar or microsoft outlook. We complete bookings and diary entires in realtime so you always know what you have on. We work with you to know when you are free and fill your diary in the most efficient manner possible. Larger Business? We will process your appointments and with our talented team, can even take multiple booking from multiple clients at the same time. We will work with your electronic booking system, only getting involved when necessary.

 

Benefits

 

  • No management time.
  • Overflow from electronic booking systems.
  • Cheap and efficient means of generating revenue.

Let us talk you through the possibilities

0207 112 8880